Privacy policy

Privacy Policy

Last Updated: May 29, 2026

At Urbanova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • Device information (browser type, IP address, time zone)

  • Website usage data

  • Cookies and tracking technologies

When you place an order, we collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third-party service providers to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Print-on-demand fulfillment partners

  • Website analytics providers

These providers only receive the information necessary to perform their services.

Payment Security

Payments are processed through secure third-party payment gateways. We do not store your complete payment card information on our servers.

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing activities.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: aryanmanik1998@gmail.com

Website: https://urbanova.live